Privacy Policy

  1. We appreciate your use of the Play VPN app. This Privacy Policy aims to explain how we collect, use, share, and protect your personal information. Before using this app, please read this Privacy Policy carefully.

    Information Collection

    1.1 Personal Information

    We do not collect personal information directly related to your identity, such as your name, address, phone number, or email address.

    1.2 Data Collection Necessity

    We strictly limit the scope of data collection and only collect data necessary for operating the VPN service.

    1.2.1 Data You Provide

    Data you voluntarily provide during interaction with Play VPN, such as device model and carrier information. This data is used only for troubleshooting and optimizing the app experience and is not shared with any other parties.

    1.2.2 Data for Service Quality

    To maintain service quality, we collect data related to your app usage, including app version, VPN connection success, server location of the connection, country/region, and internet service provider. This data does not include personal identification.

    1.2.3 Anonymous Data

    We collect anonymous data for network diagnostics, analysis, and research, including VPN connection failures, speed test data, and crash reports.

    Data Usage

    2.1 System Operations and Maintenance

    Collected data is used for performing maintenance operations, troubleshooting, data analysis, and activity trend analysis to ensure system functionality.

    2.2 Product Development

    We may use non-personal information to improve app performance, adjust server settings, and provide users with better service experiences while ensuring data anonymity.

  2. Data Sharing and Transmission

    We solemnly pledge that we will not sell, share, or transmit your personal or non-personal information to any third party unless explicitly consented by you or required by law.

  3. Data Security

    To safeguard data security, we implement appropriate security measures to prevent unauthorized access, usage, or disclosure.

  4. Cookies and Similar Technologies

    We may use cookies or similar technologies to enhance user experience. You can manage or decline cookies in your browser settings.

  5. Children's Privacy

    We encourage parents to guide children on privacy and online safety. Children under 13 should use the app under parental consent.

    Privacy Policy Updates

    We reserve the right to update this Privacy Policy at any time. Updated policies will be published within the app and take immediate effect.

  6. For questions or more information about this Privacy Policy, please contact us at [email protected].

    Please read this Privacy Policy thoroughly before using the Play VPN app, as continued usage indicates your agreement with the terms of the Privacy Policy.